Your Data is Our Top Priority
Bank-level security infrastructure protecting your business data 24/7
Comprehensive Security Features
Multiple layers of protection to keep your data safe and secure
End-to-End Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Multi-Factor Authentication
Secure your account with SMS, authenticator apps, or hardware security keys.
Secure Infrastructure
Hosted on SOC 2 Type II certified data centers with 99.9% uptime SLA.
Access Controls
Role-based permissions and least-privilege access principles for all users.
24/7 Monitoring
Continuous security monitoring with automated threat detection and response.
Regular Audits
Annual security audits and penetration testing by independent third parties.
DDoS Protection
Enterprise-grade DDoS mitigation to ensure service availability.
Employee Training
Mandatory security awareness training and background checks for all staff.
Automated Backups
Hourly incremental backups with 30-day retention and disaster recovery.
Privacy by Design
Data minimization and privacy-first architecture in every feature we build.
Compliance & Certifications
Independently verified to meet the highest industry standards
SOC 2 Type II
Independently audited for security, availability, and confidentiality
GDPR Compliant
Full compliance with European data protection regulations
CCPA Compliant
California Consumer Privacy Act compliance for US customers
PCI DSS Level 1
Highest level of payment card industry data security standards
ISO 27001
International standard for information security management
HIPAA Ready
Healthcare data protection ready for medical billing use cases
Our Security Practices
Proactive security measures across every layer of our platform
Vulnerability Management
- Continuous vulnerability scanning
- Automated security patches
- Bug bounty program
- Third-party penetration testing
Data Protection
- Data encryption at rest and in transit
- Secure data deletion
- Data loss prevention (DLP)
- Geo-redundant storage
Access Management
- Single Sign-On (SSO)
- Role-based access control (RBAC)
- Session management
- IP whitelisting
Incident Response
- 24/7 security operations center
- Automated incident detection
- Defined escalation procedures
- Post-incident analysis
How We Protect Your Data
Data Encryption
All data is encrypted using industry-standard AES-256 encryption at rest and TLS 1.3 in transit. Encryption keys are managed through AWS Key Management Service (KMS) with automatic rotation.
Secure Data Centers
Our infrastructure is hosted on Amazon Web Services (AWS) in SOC 2 Type II certified data centers with physical security controls, redundant power, and climate control.
Data Isolation
Each customer's data is logically isolated in our database with strict access controls. Multi-tenancy is implemented with database-level separation to prevent data leakage.
Backup & Recovery
Automated backups run hourly with 30-day retention. Backups are encrypted and stored in geographically separate locations. We maintain a comprehensive disaster recovery plan with RTO < 4 hours and RPO < 1 hour.
Data Retention & Deletion
Upon account deletion, all data is securely wiped within 30 days using DOD 5220.22-M standards. You can export your data at any time before deletion.
Security Questions
Common questions about our security practices
How do you handle security incidents?
We have a dedicated Security Operations Center (SOC) monitoring our systems 24/7. In the event of a security incident, we follow our incident response plan which includes immediate containment, investigation, remediation, and customer notification as required by law.
Do you conduct security audits?
Yes, we undergo annual SOC 2 Type II audits by independent third-party auditors. We also conduct regular penetration testing and vulnerability assessments. Additionally, we have a bug bounty program for ethical hackers to report vulnerabilities.
Who has access to my data?
Access to customer data is strictly limited on a need-to-know basis. Only authorized personnel with proper training can access data, and all access is logged and monitored. We never sell or share your data with third parties for marketing purposes.
Is my payment information secure?
Yes, we are PCI DSS Level 1 compliant. We use Stripe for payment processing, which means we never store your credit card information on our servers. All payment data is tokenized and encrypted.
How do I report a security vulnerability?
If you discover a security vulnerability, please report it to security@modial.co. We take all reports seriously and will respond within 24 hours. We offer rewards for valid vulnerabilities through our bug bounty program.
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Enterprise-grade security • SOC 2 Type II Certified • 99.9% Uptime